Privacy Policy for Mahawar Samaj Setu App

1. Introduction

Welcome to the Mahawar Samaj Setu App ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our mobile application (the "App"). By downloading, accessing, or using the App, you consent to the data practices described in this policy.

2. Information We Collect

To provide a secure and connected community directory, we collect the following types of information:

A. Information You Provide Us (Directly Collected):

• Profile Information: Your full name, phone number, email address, gender, date of birth, and marital status.
• Community & Family Details: Information related to your family lineage (Gotra), family members, native city, and current residential address.
  Users may add family members’ information to their account for community directory purposes. By adding such information, users confirm that they have obtained the consent and permission of those individuals to share their personal data within the Mahawar Samaj Setu App.
• Professional Details: Your occupation, business name, and professional contact information.
• Media: Profile pictures or other images you choose to upload to the directory.

B. Information Collected Automatically:

• Device Data: Information about your mobile device, including the device model, operating system, unique device identifiers, and mobile network information.
• Usage Data: Details about how you interact with the App, including access times, pages viewed, and search queries within the directory.

3. How We Use Your Information

• Create and manage your user account.
• Display your profile in the community directory so other verified members can connect with you.
• Facilitate communication and networking between community members.
• Send you important updates regarding Samaj events, news, and administrative announcements.
• Improve App functionality, troubleshooting issues, and enhance user experience.
• Prevent fraud, enforce our Terms of Service, and maintain the security of our community platform.

4. How We Share Your Information

We prioritize the privacy of our community. We do not sell, rent, or trade your personal information to third parties for commercial or marketing purposes. We may share your information only in the following scenarios:

• With Other App Users: Your directory profile (Name, City, Profession, Contact Details) will be visible to other registered and verified users of the Mahawar Samaj Setu App to facilitate community networking.
  Family member information added by a user is displayed only within the verified Mahawar community network for informational and networking purposes.
• Service Providers: We may share data with trusted third-party service providers who assist us in operating the App (e.g., cloud hosting, SMS verification, database management). These providers are legally bound to protect your data.
• Legal Obligations: We may disclose your information if required to do so by law, or in response to valid requests by public authorities (e.g., a court or government agency).

5. Data Security

We implement commercially reasonable security measures, including data encryption in transit, to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please understand that no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute data security.

6. Data Retention and Deletion

We retain your personal information only for as long as your account is active or as needed to provide you with the App's services.

Your Right to Deletion:

You have the right to request the deletion of your account and personal data at any time. You can do this by:

1. Using the "Delete Account" feature directly within the App’s settings menu.
2. Contact our Grievance Officer (Sanjay Gupta/Vinod Kumar Gupta) at guptasanjay19@gmail.com , vinodgupta429.vg@gmail.com or +91 9810201778 / +91 7230012857

Upon receiving a deletion request, we will securely erase your personal data from our active database within 30 days, except for information we are legally required to retain.

7. Your Privacy Rights (Under India’s DPDP Act)

• Right to Access: You can review the personal data you have provided to us via your profile settings.
• Right to Correction: You can update, correct, or complete any inaccurate information directly within the App.
• Right to Withdraw Consent: You can withdraw your consent for us to process your data at any time by deleting your account.
• Right to Grievance Redressal: If you have concerns about how your data is handled, you may contact our designated Grievance Officer.

8. Children’s Privacy

The Mahawar Samaj Setu App is intended for a general audience. We do not knowingly collect personal data directly from children under the age of 18 without verifiable parental consent. If a parent or guardian creates a profile for a minor family member, it is their responsibility to provide consent. If we learn we have collected data from a minor without proper consent, we will take steps to delete that information.

8A. Child Safety & Protection Against Sexual Abuse and Exploitation (CSAE)

Mahawar Samaj Setu is committed to providing a safe and respectful digital environment for all users. We maintain a strict zero-tolerance policy toward child sexual abuse and exploitation (CSAE).

The App strictly prohibits any content, behavior, or interaction that involves:

• Sexual exploitation or abuse of minors
• Grooming or inappropriate communication with children
• Sharing, promoting, or distributing sexually explicit content involving minors
• Any activity that endangers the safety or well-being of a child

Any user found violating these standards will have their account permanently suspended or terminated. Where required, we may report such activities to appropriate law enforcement or child protection authorities.

Reporting Child Safety Concerns:

Users can report any content or behavior related to child safety concerns by contacting us immediately at:

Email: guptasanjay19@gmail.com

All reports are reviewed promptly, and appropriate action is taken to ensure the safety of our community.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy within the App and updating the "Last Updated" date. We encourage you to review this policy periodically.

10. Contact Us & Grievance Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact our Grievance Officer:

Sr No	Name	Email ID	Phone Number
1	Sanjay Gupta	guptasanjay19@gmail.com	+91 9810201778
2	Vinod Kumar Gupta	vinodgupta429.vg@gmail.com	+91 7230012857